Card Management
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How do I get a OLDF card?
Just go to your Card tab and select the type of card (virtual or physical) you want to have 👇 Get a virtual OLDF card... -
How long does it take to receive a physical card?
Cards get delivered usually within up to 10 business days. Can I track my card delivery? We currently don't off... -
How do I customize my card?
When creating a virtual OLDF card, you can pick among the colours we offer: 📄 The physical card currently comes in ... -
How do I add my OLDF Card to Apple/Google Pay?
You simply need to: Go to the Cards menu. Select the card you wish to add to Apple/Google Pay. Press Add to Apple/... -
How do I view my PIN?
If you have forgotten the PIN for your OLDF Card, you can easily view it securely within the app at any time. To do t... -
Why is my card limited?
Here are some of the reasons this might be 👇 Your personal documents may have expired. You won’t be able to use your... -
Why can I not withdraw at an ATM?
If you are experiencing this, it might be due to one of the following reasons 👇 You are trying to withdraw funds by i... -
Why can't I create a new virtual card?
Check if you have created too many cards. The limit is up to 6 cards created within 30 days. -
Can I freeze my card?
Yes, here is how: Pick a card Go to the Card settings Press Freeze card 📄 Note Freezing or terminating a card... -
Can I check my balance at an ATM?
Yes. However, there's a specific you should consider. If you have multiple currencies in your Invest account, the AT... -
How can I change my PIN?
To do so, follow the steps below Go to your Card menu Select your Physical card, then Settings Choose Change PIN, s... -
How do I deactivate my card?
Select the card Go to Settings Scroll down and press Terminate card