Security & Preferences
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Account safety - Tips
💡 Here are some quick tips on how to maximise your account's security: Enable two-factor authentication Enable pass... -
Leaked Password check
Whenever you change the password on your Trading OLDF account, Trading OLDF will check your new password against “Hav... -
How to change my password?
You need to: Go to the Menu Tap on Settings Then Privacy & Security Followed by Change Password Еnter your previous ... -
How to create a secure password?
A safe password is the simplest way to secure your account. Here’s how to do so 👇: Password should be at least 8 cha... -
How do I contact the Trading OLDF team?
Always make sure you do this only via our official contact form or via the "Contact us" button in your Trading OLDF a... -
Can I check the devices I used to log in?
Yes, you can also check the time and location of every login. Here is how: Go to the ☰ Menu tab Select Settings Sele... -
What is Two-Factor Authentication (2FA)?
The Two-factor authentication is a mandatory extra layer of security in your Trading OLDF account. You can set up a 2... -
Why am I seeing “Access Denied” Message?
In some cases, you may be unable to access our website or log in to your account, even if you’re entering the correct... -
How to add a Passcode Lock for extra security?
❗️ Important The passcode is not linked to a specific account, but is instead unique to a specific device. How can ... -
Do I have to verify my identity every time I use a browser?
After you verify your identity using a browser for the first time, it becomes a trusted browser. This means that futu... -
Why am I asked to take a motion selfie after logging in from a new device?
When you log in from a new or unrecognised device, you may be asked for a 2FA code or be required to complete a quick...