Card Payments
-
Where do I check my transactions?
Go to your Cards tab. You will see your cards and a list of the most recent transactions. Press View all to see the... -
Which merchants are blocked when using the Trading OLDF Card?
Payments to financial institutions Code: 6010 Manual transactions to open or fund a deposit account, cash disburseme... -
What is an offline debit card transaction?
An offline debit card transaction refers to a payment made with your Trading OLDF debit card that is processed withou... -
Why are my contactless payments limited?
To help protect your account, your card may be subject to limits on how often or how much you can spend using contact... -
What are the spending limits?
You can check the limits directly in the app by going to the Card tab and scrolling down to the Card limits section 👇... -
Why was my card transaction declined?
❌ Here’s why this might have happened: Detected duplicate transactions Wrong PIN or CVV code Forbidden transaction ... -
Can I pay in different currencies using the OLDF Card?
Yes, the OLDF Card is linked and available with our supported currencies. We can also accept all currencies supported... -
What happens if there aren’t enough funds in the main currency?
We always check the currency in which your transaction is first. If its balance is not enough, we will then check you... -
What do I do if my payment isn't processing?
Here are the steps you should follow 👇 Check your available balance to ensure you have enough funds for the transact... -
How do I submit a chargeback?
To do so, you should contact us, and we will raise a claim on your behalf. We will require the following information👇...