Account Configurations

In response to new requirements set by Google, as well as privacy laws and regulations such as the General Data Prote...

This is a measure we implement as a regulated broker to review your account activity. Our goal is to identify behavio...

Yes, all of the personal and financial details you provided upon creating an account can be checked. Here is how: G...

Sharing your API keys with third-party applications involves potential risks. The level of access is determined by th...

For most of your registered details, you can do it directly in the app. Here are the steps: Go to the Menu Select S...

No. It is not allowed to have two separate accounts on our platform.

To update your email address, you will need to contact us.Before we can update it, we will require you to provide the...

To request an update of your residential address, follow these steps 👇 Go to your Menu; Select Settings; Press...

No. Once you create an account, its base currency cannot be changed. Your portfolio, orders, results, and transaction...

Currently, we don't offer Islamic (swap-free) accounts. The available account types are Invest, CFD, Stocks ISA, and...

Deactivated accounts cannot be reactivated. If you want to start over, you can open a new Trading OLDF account. If yo...

We will request that the administrator/successor of the deceased’s estate contacts us with a copy of the death certif...

As per applicable laws, investment firms are required to retain personal data for a certain period of time. This lega...

We're sorry to see you go 😞 Here's how you can deactivate your account: Go to the ☰ Menu tab. Press Settings Go...