Implementing IT Change Stakeholder Communication
Effective communication is vital when implementing IT changes that affect operations. A well-structured stakeholder communication plan ensures all parties remain informed and aligned.
Understanding the Stakeholder Communication Plan
The plan should cover:
- Identification of stakeholders requiring updates
- Relevant information they need
- Communication timeline and methods
- Delivery methods (email, meetings, etc.)
Aiming for clear, consistent messaging minimizes disruptions.
Submission Timing
Submit your plan during the planning phase, alongside:
- Project charter and scope
- Technical design and test plans
- Risk assessment strategies
This timing allows for review as part of the change approval process.
Plan Content Requirements
Use the standard template to include:
- Stakeholder list by audience
- Communication milestones
- Message content and channels
- Roles and responsibilities
- Feedback management strategy
Attach draft communications as needed. The IT Change Advisory Board will provide feedback.
Assistance Available
Contact the IT Communications team at it-communications@company.com for help with your communication plan. Ensure timely submission to keep stakeholders informed.